Store Policy

Shipping & Returns

Shipping

flowerchildpeople ships from Scottsdale, AZ. All orders are carefully packed in compostable mailers.

Domestic (US): $8 flat rate. Orders over $150 ship free. Most orders arrive in 5–7 business days.

International: Not yet available. We're working on it — join the list and we'll notify you when we ship globally.

Orders are processed within 2 business days. You will receive a tracking number by email once your order ships.

Returns

We accept returns on unworn, unwashed items in original condition within 14 days of delivery. Sale items are final sale.

To initiate a return, email us at returns@wildroot.polsia.app with your order number. We'll send you a prepaid return label — the $8 shipping fee is non-refundable.

Refunds are issued to your original payment method within 5 business days of receiving the return.

Exchanges

We don't offer direct exchanges. Return the item for a refund and place a new order for the size or color you'd prefer. Same return window — 14 days from delivery.

First Drop — Pre-order

Our First Drop is a limited pre-order release. All sales are final once the First Drop window closes. Please review the product details, materials, and measurements before purchasing.

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